Best CRM Software of 2023

Best for Small Businesses 

Salesforce 

It provides customer relationship management software and applications focused on sales, customer service, marketing automation, analytics, and application development.

Best for Project Management

monday Sales CRM

Monday's sales CRM is a highly customizable customer relationship management (CRM) platform and robust sales tool to help collect and nurture qualified leads all the way through the fulfillment process.

Best for Visual Sales Pipelines

Pipedrive

Pipedrive is a CRM tool for sales teams to manage and track contacts, leads and deals. Pipedrive is a Web-based Sales CRM.

Best for Complete Customer Life Cycle

Zendesk 

Zendesk Sell is a powerful and user-friendly CRM software for sales teams that offers a wide range of features, including email automation, power dialing, analytics, a self-service portal, and much more.

Best for E-Commerce

Oracle NetSuite CRM

NetSuite's Customer Relationship Management (CRM) software is the only cloud solution offering a real-time, holistic customer view across the entire customer lifecycle—from lead generation through opportunity, sales, fulfillment, renewal, cross-sell and support.

Best for Ease of Use

Keap

Keap is an easy-to-use CRM platform with helpful features to organize leads, automate repetitive tasks and get paid faster without third-party tools.

Best for Communication

Freshsales

Founded in Chennai, India, in 2010 as Freshdesk, the company has a product suite ranging from sales CRM software to recruitment tools and customer-support helpdesk software.

Best for Integrations

HubSpot CRM 

Founded in Chennai, India, in 2010 as Freshdesk, the company has a product suite ranging from sales CRM software to recruitment tools and customer-support helpdesk software.